Privacy Policy

Privacy Policy

Privacy Policy

At ERGON TZANIDAKIS our main priority is the protection of your personal data, which we process in accordance with the applicable law of the Personal Data Protection Regulation.
We invite you to carefully read this general data protection policy in order to be sufficiently informed about the type of data we process.
This website contains links to other websites, which are the responsibility of third parties (natural or legal persons). The ERGON TZANIDAKIS website is not responsible for the terms of protection and personal data management of third party websites. Other websites may be added in the future, but ERGON TZANIDAKIS is not responsible for the terms of protection and management of personal data of these websites.
General information and controller
The company ERGON TZANIDAKIS EMPORIA HOMATOURGIKON MECHANIMATON EPE, with distinctive title, ERGON TZANIDAKIS EPE with headquarters in Aigaleo (ATHINON STREET 393, 122 43, ATHINA) VAT number 095199460 – DOU AEGALEO, is responsible for the collection, storage and processing of the personal data of of users of this website, as they are collected and stored through it, as well as the social media pages linked to the website. The aforementioned company will be referred to as the “Company” from now on.

1. Which of your personal data and how is it collected?

We collect and process your personal data as follows:
Information when you contact us
If you visit our website and have a question or comment, you can submit it to our Company by filling out the contact form available on the website. You will be asked to enter your name, company, telephone number and email address, as well as information about your application / question / comment. We will only use this information to respond to your query / comment. We will register your requests, queries/comments and our respective responses as well as any other actions to manage your request/contact. All information will be kept for 6 months after processing the query / observation.

2. Information about your visit and use of the website

We collect certain information when you visit our website, such as your IP address, web pages you visit, machine class, browser and web browser type, clicks and views. Information about the use of our website and services allows us to categorize, that is to form groups of website visitors or customers with certain common characteristics such as age group, gender or region. It is possible to add you to one of our categories. We use categories to personalize the site and, for example, to change the order of search results or the view of certain offers so that you are more likely to see them. We may also use categories to display online advertisements that we think are relevant to you and to send you commercial messages. We use this personal data as required in the context of our legitimate interests in order to be able to promote our services to our customers and to improve the sale of our services. We retain personal data for a maximum period of 14 months.
3. Maintenance and optimization of our website
Your personal data is also used to maintain and analyze our website in order to improve its rating, availability and user experience. We log every use of our website. Your use of your personal data for these purposes is necessary in the context of legitimate interests and the information is retained for a maximum period of 14 months. Log files of our website usage will be deleted within 14 months of their creation.
4.Information in order to send you an offer, to forward your details to a banking institution for approval of your financing in order to conclude a contract, direct conclusion of a contract. In these cases, the personal data we will request from you are the following:
A. Personal, Professional and Financial details
Name of professional / Subject of Works / Years in the same Profession
Head Office Address (city, street, number and postal code)
Residence status (ownership status) and years of residence
Company VAT number/Telephone number of head office
Business Income / Business Profits/Loss
Business Cooperation with other Banks
Business real estate
Name of Representative (in the case of a legal entity) / Surname, Matriname and Name of Spouse of Representative/Professional

Representative/Professional Home Address (city, street, number and postal code)
Residence status of Representative/Professional (property status) and years of residence
ADT of Representative/Professional / Gender of Representative/Professional / Nationality of Representative/Professional
Representative’s VAT number/DOU / Representative’s/Professional’s residential telephone number
Representative/Professional mobile phone number
Date of birth of Representative/Professional / Marital status and number of children of Representative/Professional
Annual personal and family income of Representative/Professional / Real estate of Representative/Professional
Guarantor’s Surname / Surname, Matriname and Spouse’s Name of Guarantor / Guarantor’s Residential Address (city, street, number and postal code) / Guarantor’s residential status (ownership status) and years of residence
Guarantor’s ID / Guarantor’s Gender / Guarantor’s Nationality / Guarantor’s Tax Identification Number/ID
Guarantor’s residential phone number / Guarantor’s mobile phone number
Guarantor’s date of birth / Guarantor’s marital status and number of children

B. Details of Funded Professional Equipment
Type / Category / Frame number

C. Partner Details
Full name/Surname/Head office address (city, street, number and postal code)
Telephone number / VAT number and D.O.Y. / Account number

D. Details of employees-added Partner
Name / Social Security Number / VAT number and D.O.Y. / Telephone / Home Address (city, street, number and postal code)

E. Details of Antikletos
Name / Telephone / Home Address (city, street, number and postal code)
F. Documents
Invoice / Insurance Policy / Ownership License

2. Purposes of Processing

a. Support / improvement of the services provided:
We use your personal data to diagnose server problems and to ensure that our website is working properly. The Company uses the personal data of users, which it collects through its website, in order to offer new services through it or to improve the services already provided.
Legal basis of the processing: the legitimate interest of the Company to ensure the smooth operation of its website and to improve its services.
b. Compliance with our legal obligations:
When we receive relevant orders from courts or public authorities, we process your personal data in order to respond to these requests.
Legal basis of processing: Compliance with our legal obligations.

c. Promotion of the Company’s services:
Information about the use of our website and services allows us to create segments, which group our website visitors and their customers by common characteristics such as age, gender and region. The segments are then used to customize our website and change, for example, the order of your search results or to show you an advertisement that we think is of interest to you.
We are also able to process the data you have posted on social media (for example, if you enter a corporate competition via a social network) if you have given the social media provider permission to share it with us.
Finally, we process your data to send you informative e-mails / our newsletter, as long as you have given us the relevant consent.
Legal basis of processing: legitimate interests of your company / your consent in the event of your registration to receive informative emails / newsletter.

d. Legal protection of the business:
It enforces the website’s terms of use and protects our legal rights.
Legal basis of processing: the legitimate interests of the Company.

3. Cookies

Much of the information referred to in this privacy policy is collected through the use of cookies and similar techniques. Cookies are small text files that contain small amounts of information downloaded and can be stored on your user’s device, for example your computer, smartphone or tablet. The techniques we use that may be similar to cookies are tracking pixels, Java scripts, tags and web beacons. As a visitor to our website you should generally know that certain features or services of the website or application cannot function properly without accepting the use of cookies. In summary, the cookies we use on our website are divided into the following categories:

REQUIREMENTS: The website must be functional, easy to use, enable basic functionality such as browsing our website and accessing secure locations on our website. The site unfortunately cannot function without using them.

CHOICE: Allows a website to remember information that changes the way a website behaves or looks, such as remembering your preferred language or the region you are in.

4.Rights of access, correction, deletion, restriction of processing and transfer of data

You have the right to request an overview of your personal data processed by us or on your behalf. You have the right to correct, delete or restrict the processing (if any) of your personal data. You can exercise this right by contacting us at info@ergontzanidakis.gr and submitting a request.
Please note that requests that do not meet the requirements set forth in applicable law or the Company’s guidelines may be requested to be reformulated or rejected, and that certain personal data may be exempt from such requests for access, correction and deletion under applicable data protection laws data and other laws and regulations.
You have the right to receive the personal data you have provided to us in a structured, commonly used and machine-readable format, and in some cases we will transmit our data to another Controller upon request, as long as this is technically feasible.

5. Right to object

You also have the right, in certain circumstances, to ask us to stop processing your personal data, but if there are compelling legal reasons, we will continue to process the personal data. In any case, you have the right to object to us using your personal data for direct marketing purposes, including profiling, and if you do, we will comply with your request.
If you have given your consent to the use of your personal data, you have the right to withdraw your consent without affecting the lawfulness of the processing of that data prior to the withdrawal of your consent.
The exercise of such rights by users can be sent to the email address info@ergontzanidakis.gr.
Users can also file a complaint with the Greek Data Protection Authority regarding the exercise of their rights (www.dpa.gr). According to the Authority’s website, complainants must first submit their complaint to the processor or data protection officer (controller).

6. Preservation of personal data

The personal data of users is kept only for the period of time required to fulfill the specific purpose for which it was collected, in full compliance with the applicable legislation. When the purpose of processing your personal data is completed, it is deleted. The specific retention periods for each of the relevant processing purposes are set out above.

7. How and with whom we share your personal data (recipients of personal data)

We may share your personal data with third parties to help us provide you with services and products and to administer our website. These third parties are:
– Service providers, where necessary, to provide us with a service and to provide Data Analysis services,
– Service providers who help us organize advertising events and promotions
– Advertising companies,
– Media for commercial and research purposes,

We require service providers to take appropriate measures to protect the privacy and security of your personal data.
We may also provide personal data to law enforcement agencies in order to comply with a legal obligation or court order.

8. Data security

The Company assures users that it takes all appropriate technical and organizational measures for the security of their personal data, to ensure the confidentiality of their processing and their protection against accidental or unlawful destruction / loss / alteration, unauthorized dissemination or access and any other form of illegal processing.
While every effort is made to protect your personal data, the Company cannot guarantee the security of data transmitted to its website, as the transmission of information over the Internet can never be completely secure.
Our website may contain links to other websites. We are not responsible for the privacy, content and security practices of other websites that are not governed by this privacy policy, and therefore we advise you to carefully study the privacy policies on those websites. Also, if you choose to share information from our website through social media, we advise you to carefully read the social media privacy policies.

9. Applicable Law

10. Amendments For any dispute arising from the use of this website, the courts of Athens will have exclusive jurisdiction.

10. Amendments

This Privacy Policy has been drawn up in accordance with the provisions of the General Regulation on the Protection of Personal Data number 2016/679/EU. In case of upgrade and modification, any change will be posted on the official website of our company and will be marked with a new date.

11. Contact ERGON TZANIDAKIS LTD

You can contact our Company for issues related to the processing of your personal data at the email address info@ergontzanidakis.gr.